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As simple as 1.2.3.

Booking your Move.

Do you do same-day moves - Pick up and Delivery?

Yes, for most local jobs, we will confirm pickups and drop-offs on the same day when we organise your estimate.

For larger jobs (which may take 6 to 8 hours to load) or if your new premises is not available until a later date, we can store your belongings. If your items are to be delivered the following day, we can store your items in the truck overnight (at no extra cost), ready to be delivered the following day.

Generally, interstate removals cannot be completed on the same day unless you are near the Queensland/NSW border and are moving close by.

We will work with you on this during the planning phase and ensure that expectations are clear on the amount of time it will take to complete your job.

I need to move OUT before I can move IN - Can you store my goods?

Yes! If the place you are moving to is only available the following day, we can keep your items overnight in the truck. Talk to us about your circumstances in advance so we can be prepared.

If there is a longer delay, we can store your goods in our storage facility in Nerang. You can keep your goods there for a few days or for as long as you need (additional cost involved).

Can you move my piano or pool table?

Yes we can. With over 20 years experience, we have safely moved many billiard tables and pianos with great precision and care.

Do you work even if it rains?

Yes, we do. Safety is our number 1 priority in all our jobs, especially when it is raining. We want to keep our staff and your property and possessions safe and secure. Keeping everything and everybody as dry as possible is key. We may need to take short breaks in between rain squalls to minimise the risk of your belongings getting soaking wet.

How much is it going to cost me?

It all depends on how much you have to move. We can give you a cost estimate to give you peace of mind. Please complete our online quote request form so we can contact you and get all the relevant details required for a free estimate.

Do I need insurance?

We take great care, but accidents can happen. It makes good sense to insure your contents when they are in your home and are less likely to be damaged. So why not insure them when they are being moved and transported, when there is a higher level of risk. Insurance gives you that added peace of mind. We work with Carts Removals and Storage Insurance

What they offer:

  1. Instantaneous quote and cover online, 24 hours a day, 7 days a week
  2. Goods may be covered for accidental loss or damage
  3. Most claims addressed in 48 hours of submission
  4. Underwritten by Allianz Australia and managed by their agents AM & T (Allianz Marine & Transit), who manage the underwriting and claims.

To get a quote, go to https://www.removalsinsurance.com.au/quote

How far in advance do I need to book my move?

We recommend you reserve your moving date ASAP to avoid disappointment. We can also look at last minute removals depending on our availability. It's always worth a phone call 0413 944 996 to check with us.

What will be cheaper - hourly rate or fixed job price?

In general, an hourly rate will be cheaper.

When we provide a fixed price for a removal job, we take into consideration unknown factors that may impact how long it will take us to move your items.

Therefore, we will consider:

·Difficult access or narrow doorways at drop off

·Items that need to be dismantled or packed extra carefully to be removed safely

·Traffic conditions that may need to be taken into consideration

How do you work out an estimate?

For local moves, our fees are calculated on an hourly rate. We've done removals for the last 20 years so we have a pretty good idea how long a move will take. We like to be transparent and clear so there are no unpleasant surprises when it comes to payment time.

For bigger moves within Queensland, interstate or overseas, we price on a per cubic metre rate. These rates vary depending on the destination. Please speak to us to receive a detailed estimate for your next move.

Do you charge extra for stairs?

We do not charge any extra for moves involving stairs.

What payments do you take?

We accept cash, bank transfer, Visa, and Master card.

Do I need to pay a deposit?

A 10% deposit of the estimate is payable upon booking thank you. If you cancel within 24 hours of your booked date, no refund is available.

I've got a small job - Do you have a minimum charge?

No, we don't have a minimum charge. We do allow for our travel time to and from your job to our depot (a bit like a callout fee). Our depot is centrally located in Nerang, just off the exit 69 M1.

I'm getting a renovation done - Can you just move furniture around?

Internal moves: This could be to relocate furniture to allow for renovations or for new floor coverings.

Do you do emergency moves?

This is usually because other removalists have not turned up, cancelled at the last minute or arrived in a truck that is too small for the job. This translates into multiple trips and extra cost.

Give us a call on 0413 944 996 and we will do our very best to assist.

Are my goods the only items on the truck?

Yes, always for local removals.

When moving interstate it is common practise to share the cost of the vehicles with other customers to reduce cost. This will be communicated to you.

Packing and Preparing to Move.

Do you supply storage boxes and packing materials?

Yes, we have a range of boxes and packing supplies available for purchase. Any unused materials can be returned and deducted from your final invoice.

We have a fully stocked box shop here you can purchase everything you need including boxes, packing paper, tape and bubble wrap. Feel free to check out what we offer on our Box Shop page.

Do you pack and unpack?

We will come the day before your scheduled move to pre-pack all your items, ready to be moved the following day.

You only pay for what we pack, not on an hourly rate. For example, boxes, paper, tape, bubble wrap, and labour costs are all included in the per box rate. If we pack 10 removal cartons at $16 each, it would be $160.

We can unpack. Your items will be placed onto flat surfaces for you to put away in your new home. The service is charged on an hourly rate basis.

If I run out of time are you able to help pack on moving day?

Of course we can help you pack a couple of boxes. If it is more than that, please let us know so we will have enough staff to get it done as quickly as possible for you.

What size are your trucks?

Our trucks are 60 cubic meters and smaller.

Do you have tips for packing?

We certainly do. Here are a few tips:

·Wrap all items separately before placing in a box

·Place crushed up paper (or towels/linen), 5cm thick on the bottom of the carton. Between each item place more crushed paper (linen) and make sure all boxes are full when packed, otherwise they will crush when being stacked

·Heavy items should be placed into a smaller box (book box)

·Label every box, clearly indicating its contents and the room it will be unpacked for

·Mark boxes FRAGILE and HEAVY as appropriate

·Draw arrows to indicate if a box needs to be stored upright

·On the day of the move, have all access areas clear and all items to be moved packed and ready to go. That way our staff can be most efficient in getting you to your new home as quickly as possible.

Do I need to empty my dresser drawers?

Yes, all items are to be removed.

Do you dismantle and reassemble furniture items such as beds?

Yes, we do. Our trucks are equipped with the right tools to dismantle almost anything. Do you unassemble IKEA furniture?

How do I prepare my fridge for moving ?

Make sure your fridge is empty. We highly recommend that you clean it before moving. This will help to prevent mould if your fridge is going into storage.

What should I do to prepare appliances and equipment for removal?

Please refer to the manufacturer’s instructions to prepare your appliances for removal to help minimise damage during packing and moving. You should pay special attention to the manufacturers’ instructions for washing machines, driers, computers, fridges and television sets.

How is my furniture protected when transported in the truck?

All trucks are fully equipped with furniture pads, blankets, straps, and trolleys. This ensures your belongings are safe and secure when in transit and your furniture can be carried in and out with ease.

Can you move our pets and pot plants to our new home?

A1 Removals do not transport pets. Ideally, pets and plants travel best in your own car.

During the Move.

Do I need to be present during the pick-up and drop off?

Yes, you need to be present to identify which goods are staying and which are going, items requiring special handling, and to answer any questions. Any items that are to remain should be identified and placed in a particular area so there’s no confusion as to what stays and what goes.

Once the truck has been loaded, inspect your property to ensure that everything has been removed.

You must also be present at the drop off point to let us know where to place your boxes and items.

What happens if something is damaged?

Eventhough we take all the care in the world moving your items, accidents happen. This is why we recommend you take up insurance for moving items. Here is where you can find more information on getting a quote: https://www.removalsinsurance.com.au/quote

We recommend you check your moved items and if something is damaged, call the insurers to start your claim process.


Do you have storage facilities?

Our local storage partners are Nerang Storage on the Gold Coast.

How long can I store my goods for?

We'll accommodate your storage needs - short or long-term. Storage is charged on a weekly basis and you will receive an invoice/statement every four weeks depending on your needs.

Where are my goods stored?

They are stored within a secure self-storage warehouse.

What items am I not allowed to store?

Flammable products, perishables, drugs and any other illegal goods.

Our clients are stoked!

We have used A1Removals many times and never disappointed. Recently we moved our art gallery and all the artwork and shop fittings from Sanctuary Cove to Marina Mirage without any hassles or stress.

Worth giving them a call. Ask for Shane

Judith Dalozzo

Owner - Dalozzo Art Gallery

May 2021

Great removalists and attention to detail. Gents were friendly and we had a laugh.

Nothing was too hard, my beds were back together in no time and appreciated their approach to the job.

Highly recommend.

Jacqueline Dean

Home removal and relocation

June 2021

Fabulous service!

The guys were friendly, and efficient in their work. Had I needed it, they would have boxed up all my items for me.

Great value, will definitely use again if I need to.

Christine Ha

Home removal and relocation


Why choose A1REMOVALSgc.?

Over 20 years of Removals experience

Your belongings will be secure in our care. We have over twenty years of experience in safely packing and transporting our clients most treasured belongings. We've moved just about anything from large, heavy items such as pool tables; irregularly shaped items like pianos and valuable items such as antiques.

Our local people are employed by us - not sub-contractors 

You are in good hands. Our team of local removalists are employed by the business. They have received industry training. They are not sub-contractors. They care about your satisfaction, so you can expect a high level of service.

Happy customers and repeat clients

We have helped hundreds of clients with house, unit, apartment and office moves in Southeast Queensland – Gold Coast and Brisbane areas. Many of our past clients are loyal and repeat clients.

We can pack and unpack for you 

We’ll come the day before your scheduled move to pre-pack all your items, ready to be moved the following day.

You pay for what we pack, not on an hourly rate. We supply all packing materials including boxes, paper, tape, bubble wrap and labour in the per box rate. This means that 10 removal cartons packed at $16 each would be $160.

If we unpack, your items will be placed onto flat surfaces for you to put away in your new home. The service is charged on an hourly rate basis and on what you want us to do for you.

We can store your goods

We can store your goods at our Nerang Storage facility. Nerang Storage is a local family business dedicated to helping local businesses and residents secure cost-effective storage and friendly, professional service. For more information, visit StorageNerang.com.au

We sell boxes and packing supplies

We work with you every step of the way to ensure the best experience for your move. We'll let you know how many boxes and packing supplies you may need, provide you with a cost and organise delivery options. For more information go to the Box Shop.

We dismantle and reassemble furniture

Our trucks are equipped with the right tools to dismantle almost anything.

We work to provide you with

peace of mind.

Get a free estimate today!

07 5576 6099

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Centrally located depot


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